This Warranty Certificate attests the quality of the ordered jewelry according to international standards. We certify that the jewelry is made of gold, silver, wood or common metal and will not change its properties, if worn according to given instructions, for a period of 6 months (for jewelry made of gold or silver) or 90 days. ( for jewelry made of common metals)

The quality of the products made of gold or silver is certified by a mark (in accordance with Romanian legislation).

The warranty term and starts on the day of purchase. Stasera certifies that, within the guarantee period, the jewelry chosen by you will not change properties in case of proper use and wear.

Warranty terms – each product that can be purchased on our website is a new product, it does not have defects and is marked according to Romanian legislation. Stasera Jewelry can maintain its functionality for a long period of time if the provided care recommendations are followed. H

owever, be advised as time passes and due to prolonged wear, the pieces of jewelry may begin to show signs of wearing out. According to legislation, this does not represent a defect and will not be subject to warranty terms.

Exemptions – this certificate does not cover defects caused by:

• cleaning, maintaining and/or fixing which was not previously approved by Stasera

• any action and/or inaction that can damage the product, such as (but not limited to) sport activities, professional activities with risks, household work, inappropriate wearing or storage, transportation.

• Exposure to certain environments that can lead to damage or the premature wear of the jewelry. Some damaging environments can be : dust, smoke, steam, dispersants, bleach, petroleum products, acids, salts, perfume, cosmetic cream, hair spray or any other cosmetic or cleaning products containing bleach, sulfur or any other chemicals.

• Pieces of jewellery that are exposed to one or more of the abovementioned factors (or any similar factors) can show signs of irregularity in respect to their texture and/or shape.

The products that show workmanship defects will be fixed by Stasera,free of charge, within the warranty period.

Please note that in case any product needs changing or fixing, the Customer has to ensure the jewelry reaches the Stasera Company’s address. Customer can opt only for delivery, with the fee being covered by the Customer. In order to avoid any doubt about this matter,Stasera will not accept any delivery that requests a payment of fee.

Replacement

If Stasera decides that the product cannot be fixed, the piece of jewelry will be replaced according the Law No.449/2003, revised. Stasera will try to deliver an identical product, however should the design be out of stock, we reserve the right to replace the product with a similar product of equivalent value (as indicated by applicable legislation).

Consumers Rights listed in O.U No.21/1992 (republished) and Law No.449/2003 (revised) are not conflicting with our guaranty certificate. All Stasera jewelry bears national marks as requested by ANPC and Direction for Precious Metals and Precious Gems.

Recommendations of Use

Stasera hopes that you will enjoy wearing our jewelry for as long as possible, that is why we have put together a list of recommendations, as it follows:

• Keep the jewelry in the original packaging or in other boxes designed for jewelry;

• Keep it in places far away from outside damaging factors – these can cause discoloration of the product or parts of it.

• Clean the jewelry with a soft cloth and only using suitable substances. Do not use substances suitable for silver or gold on jewelry with pearls, gems or wood; it may cause a change in color or shine.

• Wear jewelry that is encrusted with jewels or pearls with special care, as it is very sensitive and might not stand any mechanic shock. Avoid wearing jewelry while performing sports or household activities.

• Avoid wearing the same pieces of jewelry for a prolonged period of time, it might lose its shine and/or change the color in contact with heat, moist or chemical substances.

• In case that your jewelry accidentally gets in contact with substances that can damage it, carefully and quickly wipe it with a soft cloth.